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Dispatcher

Valley Health System
Winchester

Job Description

The Dispatcher will schedule and dispatch requests for emergency and non-emergency ambulance/wheelchair transportation using CAD system. Receives requests via telephone, fax and computer and enters all pertinent information into CAD. Assigns trips and monitors progress, communicates using two way radio, direct connect, pagers and telephone. Deploys resources throughout VA, WV and MD.

Qualifications

Education
High School Diploma or equivalent required

Experience
3 Years Preferred
Minimum of three years experience in health care scheduling or Emergency Medical Services dispatch preferred. Prior customer service experience preferred.

Certification & Licensures
Current or previous EMS state certification Must be able to apply critical thinking toward problem solving and conflict resolution. Must possess clerical and computer work processing and data entry skills. The ability to accurately type 30-35 wpm preferred.
Current or previous EMS state certification preferred.

Qualifications
Must be able to apply critical thinking toward problem solving and conflict resolution. Must possess clerical and computer work processing and data entry skills. The ability to accurately type 30-35 wpm preferred.

What You Will Get:

- Competitive salary
- Flexible scheduling
- Onsite Childcare (available at some locations)
- Health Insurance
- Paid Time Off
- Wellness Program
- Tuition Assistance
- Retirement Plan
- Life Insurance

*some benefits are subject to change due to job status

We celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.
We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.

EOE

Criminal Background Checks
VA or WV State Police (applicable state(s))
3rd party Background Check
WV State Police fingerprinting

FLSA Classification
Non-exempt

Grade
106

Physical Demands

Employment Type

Full-Time

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